Privacy policy

TatoPlus Privacy Policy

Effective Date: Jan-01-2026

Welcome to TatoPlus (“TatoPlus,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use the TatoPlus mobile application, website, and related services (collectively, the “Platform” or “Services”).

By using TatoPlus, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.


1. Information We Collect

A. Information You Provide to Us

We may collect information you provide directly, including:

  • Personal Information

    • Name

    • Email address

    • Phone number

    • Delivery address

    • Date of birth (for age or alcohol verification, if applicable)

  • Account Information

    • Username and password

    • Profile preferences

    • Communication settings

  • Payment Information

    • Payment method details (processed by third-party payment processors; TatoPlus does not store full credit card numbers)

  • Communications

    • Messages sent to customer support

    • Reviews, ratings, and other content you submit


B. Information Collected Automatically

When you use the Services, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type and operating system

  • App usage data and interaction logs

  • Location data (approximate or precise, if enabled for delivery purposes)


C. Information from Third Parties

We may receive information from:

  • Restaurants and delivery partners (order status, delivery confirmation)

  • Payment processors (payment confirmation, fraud indicators)

  • Identity or age-verification providers (where legally required)


2. How We Use Your Information

We use your information to:

  • Provide and operate the Services

  • Process orders and payments

  • Facilitate delivery and customer support

  • Communicate with you about orders, promotions, and service updates

  • Improve and personalize the Platform

  • Detect and prevent fraud, abuse, or security issues

  • Comply with legal and regulatory obligations


3. How We Share Your Information

We may share your information with:

A. Restaurants and Delivery Partners

To fulfill your orders, including:

  • Name and delivery address

  • Order details

  • Contact information (as needed for delivery)

B. Service Providers

Trusted third parties who help us operate the Platform, such as:

  • Payment processors

  • Cloud hosting providers

  • Customer support tools

  • Analytics and fraud-prevention services

C. Legal and Compliance Purposes

We may disclose information if required to:

  • Comply with laws, regulations, or legal processes

  • Respond to lawful requests from authorities

  • Enforce our Terms and Conditions

  • Protect the rights, safety, or property of TatoPlus, users, or others

D. Business Transfers

In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Enable core functionality

  • Analyze usage and improve performance

You may manage cookie preferences through your browser or device settings, though disabling cookies may affect certain features.


5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services

  • Fulfill legal, accounting, or reporting obligations

  • Resolve disputes and enforce agreements

When no longer needed, data is securely deleted or anonymized.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of transmission or storage is 100% secure. You use the Services at your own risk.


7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of promotional communications

Requests can be made by contacting us using the information below.


8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights, including:

  • The right to know what personal information we collect and how it is used

  • The right to request deletion of personal information

  • The right to opt out of the sale or sharing of personal information (TatoPlus does not sell personal information)

  • The right to non-discrimination for exercising privacy rights

You may submit requests via our contact information below.


9. Children’s Privacy

TatoPlus is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.


10. Third-Party Links and Services

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of TatoPlus after updates constitutes acceptance of the revised policy.


12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

TatoPlus
Email: Support@tatoplus.com